40 and counting...

while my family was all in town, we attempted a whole family photo. my sweet, sweet friend agreed to do them, although she'd never done a group our size. she does really good work, and we were pleased with the pictures from our family photos we had done in mid december. however, something went really wrong with the ones we had done as a large group. the camera went out of focus or something, because everyone on the outside of the group became blurry. in all of them. to the point that we can't even get a 4x6 printed of them. it was a huge bummer. we don't get together often, and this was probably a last chance to have it done. my friend felt horrible, and i felt horrible for her. she refunded all of the money- but it really had nothing to do with money. now i'm stuck wondering how to make her feel like it's all okay.